Business Software

robj1984@ymail.com asked:


As a small business starting out what business software would you regard as being an must have?

Such as Management Information System, CRM, Order Management System???

I am going to develop small business software using the latest technology but need to some help in what direction will generate the most interest and revenue from small companies.

Thanks

Derek C asked:


I have a small one person software business which I would like to build value in over the next 5 years. I am the sole employee, and I have 4 software products (2 for consumers, and 2 for business). I would like to take steps over the next 5 years to increase the value of the business for others so that I might sell the company. What steps should I be taking to make it worth more than one person (since I will be “retiring”)?

princess_suzyf asked:


I recently started a small vending business and need a software program to help me keep track of inventory, costs, and profits. I don’t want something that has a monthly fee. Any suggestions would be helpful!!

Surfing the Internet, looking for music and movies to download, you will find a lot of so called music and movie download sites These sites do not provide you with music, or movies to download, no, they provide you with file sharing soft ware you can use to search for, and download music, movies and games. Most of them also provide you with cd burning soft ware and they have a helpdesk for those members who run in to problems with their downloading.

These sites are under attack.

First of all there is the entertainment industry that wants to shut them down. They claim that these file sharing programs are used to download copy right protected materials.

This is true of course, but lots of people download and trade files legally on file-sharing networks.You can, for example, legally download music from hundreds of bands and thousands live concerts, as well as multiple software titles and games. File sharing has enabled music fans from around the world to build the largest library of recorded music in history. File sharing is not illegal as long as you obey and comply with all relevant copyright laws. Sharing copyrighted material without permission could be illegal in your country.

In America the RIAA (Recording Industry Association of America) are leading the fight against the sharing of copyrighted music. Others, like Hollywood’s MPAA (Motion Picture Association of America) are also starting to get involved and are taking legal action against the music and movie download sites.

It will not be easy to shut down these download sites. Especially since the Internet has no borders, it will be an almost impossible task, to get all the countries in the world to agree on how to legislate Internet downloading.

Another attack on music and movies download sites comes from, what I call, seasoned Internet users. They claim these download sites are a scam, because they charge for something you can get for free.

Well, you could get it for free, that is true. These download sites provide you with soft ware to search for and download files from the Internet. They provide you with software to burn these files on a cd should you wish to do so.

All this software is available for free on the Internet, but for an Internet novice it could be a daunting task to look for this kind of soft ware, to decide which soft ware to use, how to use it.On top of that they have to make sure that they do not download spy ware, ad ware or what ever. Joining a download site and have all the info in one place is not a bad option for most of them. Another advantage is the fact that these download sites provide a help desk for their members.

Is it a scam if you provide info that people could get for free elsewhere?

Consider this.

You are looking for a telephone number, so you look it up in the phone book.

Say you do not have the right phone book, you can go out looking for it.

You probably can find this free info in the library.

You can also pick up the phone and ring an information service.

They will provide you with this free info and they will charge you for it.

So, is this information service a scam?

I do not think so, and I also do not think that the music and movies download sites are a scam.

Provided of course that they tell you what you can expect from them before you sign up with them, and that they deliver on this promise

If you want to join a download site, chose one that gives a guaranty that you can have your money back if not satisfied.

Once you have joined, test out everything, especially their helpdesk.

If you have no questions, ask them a few things you know already, just to test their response.

And last but not least, do not hesitate to charge back your money if you are not completely satisfied.



By: Harry Rackers

About the Author:

Abhilash K asked:


I am planning to start software development business in India but I don’t want to register my business as a company. I won’t be having a office set up to do business. The business will be done at home. To do such a business do I need to register my business as a company with the government?

robj1984@ymail.com asked:


I am a software developer and want to write my product to sell to small businesses. What type of software is in high demand?

Help Desk is a place where information technology users get assistance for their IT related tribulations.

This assistance is generally provided through a toll free number, a website or an e-mail address. In a small organization, help desk can be a phone number of a particular technician who deals with computer troubles. But in a big organization, help desk is a group of computer experts that deals with various hardware & software related problems and keeps track of response to the problem.

Some alternative names given to a helpdesk are Computer Support Center, Customer Support Center, IT Solutions Center IT Response Center, Customer Support Center, Resource Center, Information Center, and Technical Support Center etc. Every organization has its own help desk. Major functions of help desk include Call management, Knowledge management, Call tracking, self help capabilities and problem resolution.

Help desk is different from a traditional phone system: A help desk is different from traditional phone in the following ways—

• One needs not to replicate itself again n again on the phone that leads to ease of work. In case of traditional phones sometimes the person on the other region doesn’t understand your problem well and you have to repeat yourself many times.

• Help desk is a quicker way of solving a problem. Help desk always has a technician present to resolve your dilemma.

• You can get a good solution to a problem. Because when more than one person is listening to your problem, you can get more than one views on same problem. Help Desk keeps the whole team together to get you suitable solution in the shortest promising time

• You can get the benefit of previously solved queries.

• You will sometimes get a written solution to your problem. Written e-mail confirmation assures you that somebody is there fro you to help you.

Help desk play a very important role in expanding a business. A business always flourishes, if your customers are happy. Help desk plays a key role in customer’s satisfaction. If a customer has some kind of confusion with your service or product, then they are independent to ask any question regarding the product or service from a help desk. A help desk mainly performs the following functions:-





Gain customer satisfaction

Improve public image

Increase efficiency



 

There are many help desk softwares in the market. For example SysAid is free help desk software that provides help regarding an organization’s inventory problem. E11 and ZaZaChat is another help desk software that solves the need of a small business as well as big organization. Kayako provides online help desk software and support solution. BridgeTrak Suite helps your organization by issuing information important to business communications and customer management.



By: jaya sinha

About the Author:

As a web host reseller, one of your most important business decisions is your choice of web hosting control panel software. The web hosting software you use will save or cost you time, money, and frustration.

What reseller control panel features will reduce your workload? What hosting software programs are integrated with the reseller control panel or work with it? What website control panel features will your clients like?

In this article, we’ve compared four quality web hosting reseller software programs:

• Alabanza

• cPanel

• H-Sphere

• Plesk

All of these reseller control panels come with control panels for your clients. They all have numerous features — advanced email management, web statistics, pre-installed scripts, multi-language support, and more. They all work on Linux platforms, while H-Sphere and Plesk also work with Windows. According to the cPanel website, a Windows version of cPanel is in development.

Other features that set these control panels apart are their degree of automation, the number of features and ease of use for the end user, and the features and ease of use for you, the reseller.

Alabanza

When you become an Alabanza reseller, you don’t just have a reseller account — you lease a dedicated server from Alabanza. Alabanza owns the control panel the server, and you resell directly for Alabanza. If you lease a dedicated Alabanza server, you can create your own reseller accounts. However, only you can set up hosting plans; resellers below you will be limited to hosting plans that you create.

Alabanza offers resellers a high degree of automation with its Domain System Manager (DSM), which can significantly reduce overhead and time spent on routine tasks:

• Account creation

• Billing and invoice management

• Credit card processing

• Domain registration

• Email notifications

• Ordering fraud protection

Even novices can sell hosting with this level of automation.

DSM also integrates with bulkregister.com for domain name registration. It does not easily integrate with other domain registrars, though.

A key Alabanza feature that resellers can offer their clients is the Xpress Product Suite, which provides web development and email management tools. The Xpress Product Suite includes SiteXpress, a website-building program that features over 300 templates and requires no web design skills.

cPanel

For resellers and end users, cPanel is known for its ease of use and range of features. cPanel’s collection of over 50 pre-installed scripts and Fantastico auto installer help clients set up their sites with little web development knowledge.

A basic cPanel reseller account comes with two separate programs for resellers to manage their business:

• WHM (Web Host Manager) is used to create accounts and packages, add and suspend sites, modify passwords, view bandwidth usage, park domains, install SSL certificates, and perform other administrative functions.

• From the reseller’s cPanel control panel, a drop-down menu takes the reseller to the control panels for each of the sites on the reseller account, including the reseller’s site.

With the addition of an optional program, WHM AutoPilot, you can automate account creation and suspension, email notifications, and other tasks. WHM AutoPilot also integrates with common payment gateways and has a helpdesk, an invoice module, and other tools.

H-Sphere

H-Sphere is designed for both Linux and Windows platforms. Moreover, resellers can set up plans for both Linux and Windows and administer sites on different servers from the same control panel. The control panel, actually a separate server, also provides administrative access to the integrated helpdesk.

The H-Sphere control panel server automates account configuration, credit card processing, domain registration, and email notifications. It also includes a built-in billing module and supports over 20 payment gateways.

From the reseller’s point of view, H-Sphere has a higher learning curve than most other control panels because of its numerous features. For example, when setting up a new plan, the administrator has two pages of features to choose from, including setup and monthly pricing for optional services.

Beginning webmasters may find H-Sphere too complicated for their needs. More advanced users, however, appreciate the features and control that H-Sphere offers the end user. A key feature is the ability to have control over separate domains with multi-domain hosting.

H-Sphere comes with the website builder SiteStudio, which guides users through a variety of style choices and stores content separately from the layout. No HTML or FTP knowledge is required.

Plesk

Plesk is known for its stability and security. Resellers and end users like its simple navigation, its clean interface, and its professional appearance. It comes in versions for both Linux and Windows platforms.

With Plesk, all users use the same control panel but with different levels of control:

• Server administrator

• Client / reseller

• Domain owner

• Mail user

Each level of the control panel gives the user control of that level and the level(s) below it. Email users, for example, can log into their mail user control panel to change their password, add autoresponders, and change other personal settings without having access to the domain owner control panel.

Plesk handles SpamAssassin at the mailbox level rather than at the domain level.

This feature enables users to whitelist or blacklist email for each email address, allowing each email user to have individual settings.

SWsoft, the company behind Plesk, also offers SiteBuilder, a five-step website builder using pre-built templates. SiteBuilder has over 300 templates in different categories to choose from, and users can publish their sites without any HTML or FTP knowledge.

If your Plesk reseller account is with a web host that offers HSPcomplete, you will have some automation available with your account, such as credit card charges and email notification.



By: sunil sharma

About the Author:

Nowadays people disastrously lack time. Time gaps make you running fussily just to be in time, but in spite of all efforts your are late.

In this computerized world where the workplace is associated with a PC there is no need of physical presence at the place. You can simply do your job accessing working machine and all corporate resources remotely.

Such remote desktop access software as Anyplace Control is going to make your life less fussy.

Anyplace Control displays the screen of the remote PC, letting you use your own keyboard and mouse to control it remotely. Now at any point of time and in any place in the world that has internet connection, you can monitor and control target computer and get data transferred to or from it. Besides, the program can be used in LAN, and it doesn’t need a Web connection in that case. Anyplace Control can connect to multiple machines at a time.

With Anyplace Control, you will get the smoothest remote access experience along with full control over the remote PC. Thanks to the innovative connection technologies of Anyplace Control, the successful connection doesn’t require the PC to have an external static IP address. Another good thing is that the product can automatically bypass routers and firewalls that lie between the remote computer and your machine. Ordinary home users and help desk specialists alike will certainly appreciate such a change of the connection procedure.

Anyplace Control allows users to transfer files between the connected machines. You no longer need to spend time on sending files via e-mail, because it’s much easier to use direct file transfer by Anyplace Control. Simply copy any text and graphics from one computer and paste it to another. The program can transfer any kind of data, and you can be sure that the information you send will be delivered immediately with no response delay.

Developed with much care to end users comfort, Anyplace Control presents a easy to use product for a wide range of tasks. Home users can use the program to get access to office computers and work from home or check their own computer while being away from home. It’s also of much help when you need to rapidly solve some problem or transfer files in your home network. Anyplace Control is also the right choice for remote assistants and network admins because it’s the best tool for accessing computers remotely.

Anyplace Control is available today.

Pricing and Availability

Anyplace Control runs under all versions of Microsoft Windows and costs $22 (USD) for a single-user license. Discounts for volume buyers are available (up to $7 for a license). Licensed customers are entitled to the fully-functional version of the product, free technical support and upgrades. More information on Anyplace Control, as well as a free trial copy is available free of charge from http://www.anyplace-control.com.

About Anyplace Control Software

The company was founded in 2002 and specializes in corporate and end user network solutions, including remote control, network security, network maintenance and administration and remote support software. Anyplace Control is its premium product, which has proved to be highly popular among home users worldwide.



By: Yuriy Goncharuk

About the Author:

piei314 asked:


I am thinking about starting a business selling software online, but I am trying to find cheap places where I can buy it. I definitely do not want to go to places like Best Buy, as I don’t want to sell my software for greater prices than Best Buy.I have looked at Software Depot, and it seems possible, but I would like to know the credibility of this and other cheap-software selling places. Thanks!